shipping policies

1. Processing Time

• All orders are processed within 1–2 business days (excluding weekends and holidays).

• Orders placed after 5 PM will be processed the next business day.

2. Shipping Rates & Delivery Estimates

• Standard Shipping (4–7 business days) – Free on orders above ₹999, otherwise a flat ₹49.

• Express Shipping (2–4 business days) – Available at an additional charge (calculated at checkout).

• Delivery timelines may vary based on your location, courier partner, and unforeseen delays.

3. Order Tracking

• Once your order is shipped, you’ll receive a tracking number via SMS/email.

• You can track your package directly on our website or through the courier’s portal.

4. Shipping Coverage

• We currently ship across all major cities and towns in India.

• Remote or rural locations may take longer for delivery.

5. Delays & Exceptions

• We are not responsible for delays caused by courier service providers, weather conditions, or unforeseen circumstances.

• If an order is delayed beyond 10 business days, please contact our support team for assistance.

6. Damaged or Lost Packages

• If your package arrives damaged, please contact us within 48 hours with photos.

• In case of lost shipments, we will issue a replacement or full refund after verification.

7. International Shipping (Optional)

• Currently, we do not offer international shipping. (Can be updated in future.)

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